Privacy Policy

1. Introduction

Local Ladder ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (localadder.co.uk) and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes email address and telephone numbers.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

4. Cookies and Tracking

Our website analytics (Simple Analytics) does not use cookies and does not collect personal data.

We use the Meta Pixel, an advertising tool provided by Meta Platforms Ireland Limited, to measure the performance of our advertising on Facebook and Instagram and to build advertising audiences. The Meta Pixel sets cookies (such as _fbp) and shares data about your visit, including pages viewed and actions taken such as submitting a form, with Meta. Meta may combine this with information from your Facebook or Instagram account. You can read how Meta uses this data in the Meta Privacy Policy.

You can control this tracking by blocking or deleting cookies in your browser settings, or by adjusting your ad preferences within your Facebook or Instagram account settings.

5. Third-Party Services

When you submit a form on this website, your details are processed by Formspree, Inc. and delivered to us by email. Formspree's handling of that data is described in the Formspree Privacy Policy. We do not sell your personal data to anyone.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at [email protected].